FAQs
What are your shipping rates for artwork?
Shipping rates vary according to the destination and carrier. In all cases, Elizabeth sends paintings with tracking, and expedited and express shipping are sometimes available.
For larger paintings and international orders, please contact Elizabeth Whelan directly.
How long will it take for my painting to arrive?
Please allow 1-3 days for your painting to be carefully packaged and prepared for shipping. Tracking will be provided upon shipping. The travel time will depend upon the destination and carrier.
Are payment plans available?
Yes! Please email Elizabeth Whelan directly if you are interested in purchasing a painting and making payments.
What kind of materials does Elizabeth Whelan use in her painting?
Elizabeth Whelan uses 100% archival materials of the best quality. She uses fine art professional quality oil paints, watercolors, acrylics, pastels, gouache, and drawing media, and likewise any papers or canvas are top quality and acid-free.
Some of her smaller paintings are canvas on wooden stretchers, however most of her current work and larger paintings in particular, are painted on canvas which is mounted to aluminum panel or 'Dibond', or multimedia archival panels. This is an extremely durable and archival method which eliminates the warping sometimes found in larger paintings where canvas has been stretched on wood.
Can I return my painting or get a refund?
Elizabeth Whelan does not offer refunds on paintings or prints. Depending on the circumstances, she will exchange the painting for one of equal value, with the customer responsible for shipping charges. If you have questions about returns, please contact Elizabeth directly.